FAQ's


  • Where are you located and do you have a store front?
    • Cookies + Creamer is in Santa Clarita, California. Specifically in the West Creek area. Currently I do not have a store front (although that is the dream!) I operate as a cottage food operation from my home kitchen.
  • Do you ship?
    • As a Cottage Food Operation I am unable to ship at this time.
  • What do you bake?
    • Cookies! I offer custom decorated cookies as well as classic drop cookies.
  • How much are custom cookies? Is there a minimum order?
    • Custom decorated cookies start at $65 per dozen and the minimum is one dozen. Intricate designs, logos, characters, and metallic increase the price per dozen. There is a minimum of 1 dozen per order.
  • Do you require a deposit?
    • I request payment in full to reserve the date. It is completely refundable up to 7 days prior to the pickup date. Payment can be made via Venmo or I can send an invoice for credit card options.
  • Do you deliver? Is there a delivery fee?
    • I deliver to Santa Clarita Valley. Delivery fee is $10
  • Do you cater to dietary requests or allergies?
    • I am not a nut-free or gluten-free kitchen. I sanitize between every item baked, however it does not guarantee traces won't be left behind. Please let me know if you have any restrictions or allergies prior to ordering.
  • How far in advance should I order?
    • The earlier the better! Please order at least one week prior to event. Rush orders within 3 days are subject to an additional $20 fee.
  • How do I order?!
    • To order a custom cookies please fill out custom request form